Shipping Information
Shipping fees are calculated based on your delivery location and will be displayed at checkout before you complete your purchase.
Shipment Costs
Shipping costs vary depending on your delivery location, as different destinations may have different shipping rates and delivery fees. Your shipping cost will be calculated at checkout based on your address and available shipping options. The final shipping fee will be displayed before you complete your purchase, so you can review the total cost of your order before placing it. Delivery times may also vary depending on your location and the shipping provider.
Delivery Timeframes
World Delivery
Standard delivery: 7-14 business days
Delivery times are estimates and begin from the date of dispatch. Orders placed before 2pm (IST) Monday-Friday are typically dispatched the same day.
Order Processing
Orders are typically processed and shipped within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order has been dispatched.
Please note that orders placed on weekends or holidays will be processed on the next business day.
Order Tracking
Once your order ships, you'll receive an email with a tracking number and link to monitor your delivery. You can also track your order by logging into your account and viewing your order history.
Tracking information is typically updated within 24 hours of dispatch. If you haven't received tracking information within 48 hours of placing your order, please contact our customer service team.
International Orders
We ship to most countries worldwide. International orders may be subject to customs duties, taxes, and fees imposed by your destination country. These charges are the responsibility of the recipient and are not included in your order total.
All international shipments are clearly marked with the contents and value to facilitate customs clearance. Please check with your local customs office for estimated charges before placing your order.
Delivery Issues
If your order hasn't arrived within the estimated delivery timeframe, please:
- Check your tracking information for updates
- Verify the shipping address in your order confirmation
- Check with neighbors or building management
- Contact the carrier directly using your tracking number
If you're still unable to locate your package, please contact us at [email protected] and we'll investigate immediately.
Special Shipping Requirements
We can ship to PO Boxes, APO/FPO addresses, and residential or commercial locations. Please ensure your shipping address is complete and accurate to avoid delivery delays.
For hotel or temporary addresses, we recommend contacting the location in advance to confirm they accept packages on your behalf.